Privacy Statement, Cookies

Privacy statement, cookies
Ba the Privacy Policy of POP doo, headquarters Poduzetnička zona - Zona imprenditoriale 13, 52100 Galižana (Pula), Croatia, the company protects the privacy of its clients and takes care of their personal data in complying to the EU General Data Protection Regulation 2016/679 / EC (Regulation) and the Law on the implementation of the EU General Protection Regulation of personal data NN 42/2018 and GDPR by General Data Protection Regulation (EU) 2016/679.

POP Privacy Policy d.o.o. (webshop divestore.hr) undertakes to carry out the processing of personal data solely in accordance with the principles of the Regulation.

Divestore.hr protects your privacy and develops technology that allows you the best and safest way to use the Internet in our domain. This document applies to the website www.divestore.hr and governs how data is collected and used.

To help us protect your privacy, please read this full text to understand what information we collect from you and your computer and how we use it. All questions regarding confidentiality can be sent to the e-mail address: info@divestore.hr

Collection of personal information

Divestore.hr collects personal information such as E-mail address, name, home or business address, and telephone number. Divestore.hr does not collect anonymous demographic information, which is not unique, such as age, gender, preferences or interests.

The information collected when creating an account is used in the following ways:
 
• We use your first and last name and Email address to identify users and re-access your online store.
• We use your Email address to contact you in the case of an incomplete purchase of a product, sending a notice of the availability of the product you wish to purchase
• We use the first name, last name, Email address, telephone number, zip code, location and address to process and track the order, including delivery of the product to the specified address
• We use your first name, last name, Email address, phone number to manage purchase disagreements
 

Divestore.hr also automatically collects information about your computer's hard disk or software. This information may include your IP address, browser type, domain name, access time, and web page addresses. This information is used by Divestore.hr solely to offer their services, maintain their quality, and obtain general statistics regarding the use of the Website.
 
Use of Cookies
The divestore.hr website uses cookies to help you make the most of your use of the online store. A cookie is a tiny text file that a website server writes to your hard drive. Cookie files CANNOT be used to run programs or enter viruses into your computer. Cookies are assigned individually and can only be read by the server of the website in the domain that recorded the file.
In addition to these standard cookies, we also use Google Analytics and Facebook cookies to track your behavior on the page. These cookies store information about how visitors use the site, including the number of pages viewed, where the visitors came from, and the number of visits, all to simplify the use of our sites and to provide the best experience for you. You can find more information about them at http://www.google.com/analytics/learn/privacy.html.

Note - Web cookies can be deleted using your browser settings, and instructions on how to remove them can be found using the ''Help'' in your browser or on the browser manufacturer's pages.
 
The purpose of cookies
When you access a page, we send you cookies that are stored on your computer and are used to record information about your previous visits (eg, how many times you accessed pages, etc.). This means that every time we access the site, we will look for your cookie to read the information written on it. The cookie does not contain your personal information but allows you to activate the information, data and settings that you have previously provided when accessing and using the Website faster and more efficiently. Our cookies on your computer cannot be accessed by another website that is not part of our site.
 
Divestore.hr monitors your site traffic for the sole purpose of obtaining the necessary information about the attractiveness and performance of its pages, and uses a third-party service called Google Analytics. Detailed third party information about this service, as well as the ability of users to regulate the necessary cookie settings, is available at: http://www.google.com/analytics/learn/privacy.html.

Cookie ban
If you do not agree to their use, you can easily delete (or prevent) cookies on your computer by selecting this option from the Tools / Options menu in your browser. More information about managing cookies is available on the browser pages you use or at www.allaboutcookies.org.

Use of your personal information
Divestore.hr collects your personal information and uses it to maintain the Website and provide the services you seek. Your personal information is also used to inform you of other products or services provided by divestore.hr if requested by yourself only.

Divestore.hr WILL NOT pass the information on to third parties. Divestore.hr WILL NOT sell or rent user lists to third parties unless we have your expressed permission. Divestore.hr may from time to time contact you on behalf of external business partners regarding a particular offer that we assume may be of interest to you. Such third parties will not be permitted to use your personal information except for the purpose of providing these services to divestore.hr and will be obliged to maintain the confidentiality of the information.

The personal data is used solely for the aforementioned purposes and will be made available to external contractors during the processing.
External contractors are reputable organizations from the EU that divestore.hr hires to perform outsourced functions, namely bookkeeping and delivery (DPD, GLS, Croatian Postal Office). In addition, based on legal obligations, personal information will also be disclosed to representatives of the competent legal authorities.

Security of your personal information
Divestore.hr protects your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted through a website, it is protected by a security encryption such as Secure Socket Layer (SSL). We currently do not use credit card billing.

Your personal information is stored on a server that can only be accessed by select individuals and providers.

Other websites that may be accessed through our websites have their own privacy and data collection statements and how they are used and published on them, and divestore.hr is not responsible for the manner and conditions of collection and processing by third parties.

Customer rights:
Customers have the right to information, to correct personal information, to delete it and to withdraw their consent.
Information, correction, deletion - In order to exercise your right to information, correct inaccurate data or delete it, please contact us at info@divestore.hr. Your request will be resolved as soon as possible.

Correction - To change incorrect information, log in to your account and make the necessary changes yourself.
Deletion - To request deletion of your personal information, please email info@divestore.hr
Please note that although you requested deletion, we will only delete information that we do not need to keep under contractual and legal obligations. Your request will be resolved as soon as possible.
Export of data in standard format - at the request of the respondents we will, as soon as possible, export all your personal data that we store in xml format and deliver it.
Withdrawal - If you no longer wish to receive our newsletter, just click on Sign out at the bottom of the newsletter or contact us via Email.

Misunderstanding or additional questions:
To resolve possible misunderstandings or ask additional questions, please use the email address info@divestore.hr

Conclusion:
POP d.o.o. undertakes to protect the personal data of customers in such a way that it collects only necessary, basic customer information necessary to fulfill our obligations; informs customers on how to use the information they collect, regularly gives customers the choice of using their information, including the ability to decide whether or not their name should be removed from the lists used for marketing campaigns. All customer information is strictly kept and is only available to employees who need it. All employees of POP d.o.o. and business partners are responsible for upholding privacy principles.